◆ The airport code puppy departs from is ICN. (Seoul/Incheon, South Korea)

◆ Delivery period and options may change depending on weather conditions, the dog's condition, and the airline's situation inthe destination country. In the event of changes to the delivery period and options, we will contact you.

◆ Delivery time and fees may vary depending on the customer’s country. Normally, the airport quarantine standard for ATL, JFK, LAX, MIA, SFO, LAS, and SEA in the United States is about 6 weeks, but for Europe or other countries, additional delivery time and fees may apply.

◆ Delivery date may change depending on the puppy's growth. Delivery time varies depending on the puppy. It usually takes 4-7 weeks from the date of reservation.

◆ When preparing for a flight, the delivery date may vary due to unpredictable circumstances such as seats being fully booked on the desired date or the airline not allowing it.

◆ Your puppy’s health comes first. Delivery time may change slightly depending on the puppy’'s health condition.

◆ Check with your local customs office and shipping carrier for fees associated with importing a puppy. Depending on the country, customs fees may apply for importation at the local airport, and taxes/fees levied by destination authorities are not included in the puppy price. You can pick up your dog at the local airport.

◆ Our delivery preparation team will contact you periodically as your puppy’s travel date approaches and is ready to share progress. At this time, we will notify you if there are any changes to your puppy's arrival date.

◆ Current quarantine standards in Korea require a puppy to be 4 months old, have its primary teeth fully penetrate the gums, and weigh approximately 800g or more at the time of travel to be eligible to board on a plane.